# Cannot open file from external drive

**URL:** https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463
**Category:** ParaView Support
**Created:** [September 27, 2024, 7:10am UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463 "2024-09-27T07:10:22Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![mcjbo](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mcjbo/32/15320_2.png) [@mcjbo](https://discourse.paraview.org/u/mcjbo)
#### Post date: [September 27, 2024, 7:10am UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/1 "2024-09-27T07:10:22Z")

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Hi everyone,  
I’m using Paraview 5.13.0 installed via flatpak under Fedora Workstadion 40. Unfortunately, Paraview does not detect my plugged in memory card which is mounted at /run/media//. Actually, the whole /media folder does not appear.  
I tried refreshing the favourites list and creating a symlink from the memory card to /home, but neither worked. Not sure if that was bad practice, but I also changed the rights of the whole /run/media/ to my user, but it didn’t help.  
After seeing that the feature was successfully merged as given by @aron.helser, I’m surprised it does not work in 5.13.  
Any help would be much appreciated.

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [September 27, 2024, 12:42pm UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/2 "2024-09-27T12:42:31Z")

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> [@mcjbo](#):
>
> /run/media/

Are you able to navigate there starting from / ?

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### Author: ![mcjbo](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mcjbo/32/15320_2.png) [@mcjbo](https://discourse.paraview.org/u/mcjbo)
#### Post date: [September 28, 2024, 6:52am UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/3 "2024-09-28T06:52:28Z")

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Hi Mathieu,  
thanks for the reply. In the Open Files Dialog I can navigate to /run, but I do not see the /media folder.

 ![open files dialog](https://discourse.paraview.org/uploads/default/original/2X/5/5d3e91734061d5b2237ffd9ed8acf59fd1be3c9e.png)

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [September 30, 2024, 7:51am UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/4 "2024-09-30T07:51:08Z")

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What if you mount it manually using the `mount` command ?

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### Author: ![mcjbo](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mcjbo/32/15320_2.png) [@mcjbo](https://discourse.paraview.org/u/mcjbo)
#### Post date: [October 1, 2024, 4:15pm UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/5 "2024-10-01T16:15:34Z")

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Thanks for the suggestion. Mounting the sdcard to a folder in my home directory manually works indeed. I will proceed mounting it permanently and this should do the job. Still wondering, if this is expected behavior. But thanks for the good workaround.

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [October 1, 2024, 6:02pm UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/6 "2024-10-01T18:02:14Z")

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This is definitely an issue, do you think you could open it on our gitlab?

[https://gitlab.kitware.com/paraview/paraview/-/issues](https://gitlab.kitware.com/paraview/paraview/-/issues)

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### Author: ![mcjbo](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mcjbo/32/15320_2.png) [@mcjbo](https://discourse.paraview.org/u/mcjbo)
#### Post date: [October 3, 2024, 12:48pm UTC](https://discourse.paraview.org/t/cannot-open-file-from-external-drive/15463/7 "2024-10-03T12:48:42Z")

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Sure, I just created the issue [#22771](https://gitlab.kitware.com/paraview/paraview/-/issues/22771) on the gitlab.
