# Crash when exporting animation
**URL:** https://discourse.paraview.org/t/crash-when-exporting-animation/7291
**Category:** ParaView Support
**Created:** [May 25, 2021, 10:25pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291 "2021-05-25T22:25:33Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 25, 2021, 10:25pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/1 "2021-05-25T22:25:33Z")
Hi,
I cannot get ParaView to export a simple animation on on Windows 10 Home, ParaView v5.9.0-RC1. The steps to reproduce my problem:
- Imported the ParaView example can.ex2 that is provided with the software:
- Applied a temporal interpolator filter
- Set the animation time to 15 seconds ‘Real Time’
- File \> Save Animation \> Save as AVI \> OK
The program crashes every time. Any ideas how to troubleshoot this?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 26, 2021, 11:57am UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/2 "2021-05-26T11:57:07Z")
Unable to reproduce with ParaView 5.9.1 on Linux.
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 26, 2021, 1:57pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/3 "2021-05-26T13:57:45Z")
Thanks. It also crashes when I don’t apply the filter. So just a straight export of the example with real time 10 seconds as AVI. Is there a crash log saved somewhere?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 26, 2021, 1:59pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/4 "2021-05-26T13:59:32Z")
run paraview with the -l option to have a log
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 26, 2021, 2:11pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/5 "2021-05-26T14:11:44Z")
Thanks, I added “-l” to the shortcut and ran ParaView. A window briefly pops up but it is way too fast to read. I screenshotted it at least:
The program itself doesn’t load after this. I tried to search the program directory for new files but couldn’t find an error log.
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 26, 2021, 2:17pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/6 "2021-05-26T14:17:02Z")
`paraview --log=C:\log.out`
alternatively you can run paraview from an actual terminal, like git bash.
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 26, 2021, 2:48pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/7 "2021-05-26T14:48:19Z")
> [@mwestphal](#):
>
> –log=C:\log.out
Thanks, I got the log:
[log.out](https://discourse.paraview.org/uploads/short-url/A3sYQTDZoEb5Z7v88IF9JtMLnF.out) (6.1 KB)
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 26, 2021, 3:01pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/8 "2021-05-26T15:01:16Z")
`( 16.029s) [paraview]vtkDemandDrivenPipeline:760 ERR| vtkPVDataRepresentationPipeline (0000015F809D70A0): Input for connection index 0 on input port index 0 for algorithm vtkImageSliceRepresentation(0000015F8186C170) is of type vtkRectilinearGrid, but a vtkImageData is required.`
Here is the error. Are you using the SliceRepresentation ?
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 26, 2021, 3:04pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/9 "2021-05-26T15:04:43Z")
Sorry, I uploaded the log from a different file (which also crashed when exporting the animation). This was the error file from the can.ex2 example:
[log.out](https://discourse.paraview.org/uploads/short-url/tGitOrfbySO9GDMflJVvQEAUvxt.out) (4.2 KB)
The last message is related to the changing of the resolution.
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 26, 2021, 3:07pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/10 "2021-05-26T15:07:36Z")
I tried manually setting the resolution in the export to match that in that last error message, and now the log is just missing that line and ends with VisRTXBackend.cxx:42 WARN| VisRTX Error: Unsupported device.
[log.out](https://discourse.paraview.org/uploads/short-url/fmlKwRUou7uCZe7F5tSH7bbTBPp.out) (4.0 KB)
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 27, 2021, 7:41am UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/11 "2021-05-27T07:41:31Z")
This warning is just a warning and is not related to your issue.
I was not able to reproduce your issue on Microsoft Windows 10, using ParaView 5.9.0.
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [May 27, 2021, 10:25pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/12 "2021-05-27T22:25:53Z")
I will try on another computer as soon as I get a chance. There’s nothing in the crash log then for this one as far as I can tell, so nothing to troubleshoot?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 28, 2021, 9:32am UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/13 "2021-05-28T09:32:30Z")
Indeed.
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### Author:  [@felric](https://discourse.paraview.org/u/felric)
#### Post date: [May 31, 2021, 9:43am UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/14 "2021-05-31T09:43:26Z")
Hi everybody,
I’m having animation crashes as well.
To make things as simple as possible, I tried to follow the animation tutorial (starting from ctrl-space + Sphere) and then saving the animation.
If I choose “PNG” in the “files of type”, everything works well. However, when I choose “VFW AVI files (\*.avi)” it crashes with any image resolution, background color and quality.
I also tried the “Ogg-Theora video file” and it works (producing the ogg file) but Windows does not seem to be able to read it.
I tried to delete the .ini file too (as suggested in another thread) but this was not helpful.
I attach the state file, ini file and also the trace file that I got by starting paraview with --log=c:\data\log.txt --verbosity=-2
Thanks very much for your help!
[log.txt](https://discourse.paraview.org/uploads/short-url/qoKvCs3MVAhrWkeYZSJgYqZQYdl.txt) (4.9 KB)
[ParaView5.9.0.ini](https://discourse.paraview.org/uploads/short-url/jISXpjPgYkYSpPYS7hUvDvnC6OQ.ini) (12.0 KB)
[sphere.pvsm](https://discourse.paraview.org/uploads/short-url/8mE4DuNL8VvSiZVdTZ2Gf0L5g6G.pvsm) (173.4 KB)
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [May 31, 2021, 12:19pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/15 "2021-05-31T12:19:21Z")
This seems to impact multiple users.
@cory.quammen
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### Author:  [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [June 1, 2021, 4:24pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/16 "2021-06-01T16:24:40Z")
I tried on Windows with ParaView 5.9.1. Can.exo. I was writing .avi’s. Tried default animation view, then realtime, then realtime, advanced save animation, changed time and frame rate. All were fine. I wonder if it is a newer version of Windows? I’m on Windows 10 version 1909.
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### Author:  [@datathing](https://discourse.paraview.org/u/datathing)
#### Post date: [June 1, 2021, 8:39pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/17 "2021-06-01T20:39:57Z")
Thanks, @wascott I’m on version 2004 which was the version after the one you are using. Interestingly, depsite the constant interruptions about updates, my OS is not the 21H1 version. I have started the download for that and will update then let you know if the issue persists.
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [June 8, 2021, 1:59pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/18 "2021-06-08T13:59:39Z")
I have another internal report for this issue from a user.
I’m not able to reproduce on my windows though.
My windows version is 10.0.18363, even older.
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### Author:  [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [June 8, 2021, 4:18pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/19 "2021-06-08T16:18:54Z")
OK, one more thing I can think of. Please do a screen capture of Help/ About. Be sure to expand the dialog to show everything. Post that here.
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### Author:  [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [June 8, 2021, 4:29pm UTC](https://discourse.paraview.org/t/crash-when-exporting-animation/7291/20 "2021-06-08T16:29:20Z")
Tested on 20H2, personal Dell Inspiron laptop. All is well.
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