# Crash when 'Save animation'
**URL:** https://discourse.paraview.org/t/crash-when-save-animation/6188
**Category:** ParaView Support
**Created:** [January 9, 2021, 3:09pm UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188 "2021-01-09T15:09:30Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Philippe\_Ackerer](https://discourse.paraview.org/u/Philippe_Ackerer)
#### Post date: [January 9, 2021, 3:09pm UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/1 "2021-01-09T15:09:30Z")
Hi
Working with Windows 10, I installed ParaView-5.9.0-RC3-Windows-Python3.8-msvc2017-64bit.
I have generated 100 files in VTK format. The animation on the screen is fine.
When I want to save the animation, Paraview crashes. Paraview window remains open and ‘frozen’. No warnings or error messages.
Any idea ?
Best regards and happy 2021
Philippe
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### Author:  [@Philippe\_Ackerer](https://discourse.paraview.org/u/Philippe_Ackerer)
#### Post date: [January 11, 2021, 6:34am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/2 "2021-01-11T06:34:00Z")
Problem ‘solved’ but in a quite brutal way …
Delete the Paraview\*.ini file in User/Name/Appdata/Roaming/Paraview …
Best regards,
Philippe
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### Author:  [@nicolas.vuaille](https://discourse.paraview.org/u/nicolas.vuaille)
#### Post date: [January 12, 2021, 9:55am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/3 "2021-01-12T09:55:11Z")
You didn’t keep a trace of your \*ini file ? So maybe we can investigate ?
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### Author:  [@Philippe\_Ackerer](https://discourse.paraview.org/u/Philippe_Ackerer)
#### Post date: [January 13, 2021, 6:20am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/4 "2021-01-13T06:20:50Z")
OK. Let me know what kind of information you need.
There is no error message in the dedicated Praview box. I can send you the .ini file but also the input files written in VTK/ASCII format. Let me know.
Thanks for your help,
Philippe
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### Author:  [@nicolas.vuaille](https://discourse.paraview.org/u/nicolas.vuaille)
#### Post date: [January 13, 2021, 8:10am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/5 "2021-01-13T08:10:11Z")
At least .ini please, and data if they are not too big.
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### Author:  [@Philippe\_Ackerer](https://discourse.paraview.org/u/Philippe_Ackerer)
#### Post date: [January 29, 2021, 11:22am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/6 "2021-01-29T11:22:34Z")
Dear Nicolas
Finally it crashes again. Attached the .ini file.
Best regards
Philippe
[ParaView5.9.0.ini](https://discourse.paraview.org/uploads/short-url/y82JRPuUyqnBlybF5bW7YFHgLBy.ini) (19.4 KB)
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### Author:  [@nicolas.vuaille](https://discourse.paraview.org/u/nicolas.vuaille)
#### Post date: [January 29, 2021, 11:32am UTC](https://discourse.paraview.org/t/crash-when-save-animation/6188/7 "2021-01-29T11:32:58Z")
Thanks,
I don’t see anything suspect. Can you details steps to reproduce please ?
- which filters are used (if any)
- animation setup
- format and parameters when trying to save animation