# Customized Shortcuts Not Loading
**URL:** https://discourse.paraview.org/t/customized-shortcuts-not-loading/14114
**Category:** ParaView Support
**Created:** [March 8, 2024, 6:58pm UTC](https://discourse.paraview.org/t/customized-shortcuts-not-loading/14114 "2024-03-08T18:58:52Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@theodorebaltis](https://discourse.paraview.org/u/theodorebaltis)
#### Post date: [March 8, 2024, 6:58pm UTC](https://discourse.paraview.org/t/customized-shortcuts-not-loading/14114/1 "2024-03-08T18:58:52Z")
Only tested on 5.12.0 Windows binary
I setup a handful of shortcuts but they are not loaded when I open new instances of the application.
I confirmed that they appear in the **ParaView5.12.0.ini** file under _[pqCustomShortcuts]_
If a developer wants to confirm I can post an issue on Gitlab.
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 11, 2024, 8:52am UTC](https://discourse.paraview.org/t/customized-shortcuts-not-loading/14114/2 "2024-03-11T08:52:15Z")
Confirmed: [https://gitlab.kitware.com/paraview/paraview/-/issues/21133](https://gitlab.kitware.com/paraview/paraview/-/issues/21133)
---
### Author:  [@ymjia](https://discourse.paraview.org/u/ymjia)
#### Post date: [March 12, 2024, 11:12am UTC](https://discourse.paraview.org/t/customized-shortcuts-not-loading/14114/3 "2024-03-12T11:12:40Z")
I encountered the same issue after update to 5.12 from 5.10, and besides that, I also encountered problems with file encoding: if some charactor like ‘+’, ‘-’ in macro filename((e.g. I use some macro+shortcuts control point/line rendering size ++ and --), it will transfer to some binary-codec sequence in ini file