# Installed multiple versions, all say same DLLs are missing.
**URL:** https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664
**Category:** ParaView Support
**Created:** [May 19, 2025, 7:21pm UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664 "2025-05-19T19:21:29Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@jgarcia14](https://discourse.paraview.org/u/jgarcia14)
#### Post date: [May 19, 2025, 7:21pm UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/1 "2025-05-19T19:21:29Z")
5.12.1, 5.13.2, 5.13.3
Reinstall / install of different versions does not fix it.
MFPlat.dll is not found
MFReadwrite.dll is not found
Installed the Windows Media Pack and still get the same errors after a repair of 5.12.1. 5.12.1 is working on other machines.
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### Author:  [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [May 19, 2025, 7:37pm UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/2 "2025-05-19T19:37:39Z")
It looks like you are missing the Windows Media Foundation DLLs. What version of Windows are you running on this system?
Did you install the Windows Media _Feature_ Pack?
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### Author:  [@jgarcia14](https://discourse.paraview.org/u/jgarcia14)
#### Post date: [May 19, 2025, 8:05pm UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/3 "2025-05-19T20:05:13Z")
Yes, the Windows Media Feature Pack. Is there anything in addition to that we’d need? This was a new machine built from scratch; we have many others on an existing image (VDIs) that do not have this issue so they have whatever features are missing on this one.
I had not noticed before this, but it is Win 10 N. OS is 22H2 19045.2728
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### Author:  [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [May 20, 2025, 10:52pm UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/4 "2025-05-20T22:52:21Z")
Interesting. I had not heard of Windows 10 N versions before today.
Do the installation instructions to fix this located [here](https://thegeekpage.com/fix-mfplat-dll-missing-on-windows-10/) solve the problem?
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### Author:  [@jgarcia14](https://discourse.paraview.org/u/jgarcia14)
#### Post date: [May 21, 2025, 1:37am UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/5 "2025-05-21T01:37:04Z")
The only info I found earlier only had part of that. I’ll give this a try.
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### Author:  [@jgarcia14](https://discourse.paraview.org/u/jgarcia14)
#### Post date: [May 21, 2025, 2:07am UTC](https://discourse.paraview.org/t/installed-multiple-versions-all-say-same-dlls-are-missing/16664/6 "2025-05-21T02:07:37Z")
Manually installing Media Player in addition to the other steps seems to have added the missing DLLs and it worked. Thanks!