# Intel 630 graphics card bug

**URL:** https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132
**Category:** ParaView Support
**Created:** [April 21, 2020, 4:55pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132 "2020-04-21T16:55:44Z")
**Posts on this page:** 10
**Page:** 1

<div class="post-metadata">

### Author: ![sidnei.paciornik](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@sidnei.paciornik](https://discourse.paraview.org/u/sidnei.paciornik)
#### Post date: [April 21, 2020, 4:55pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/1 "2020-04-21T16:55:44Z")

</div>

Dear colleagues

I know this issue has been discussed before, but I could not find a solution easily.

I have an Intel UHD Graphics 630 card with the latest driver (26.20.100.7262). Paraview gets lost and messes up the GUI, as reported by other users.

Is there a current, updated, solution or workaround for this issue?

Thank you!

---

<div class="post-metadata">

### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [April 22, 2020, 1:54am UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/2 "2020-04-22T01:54:09Z")

</div>

Intel bug.  
[https://gitlab.kitware.com/paraview/paraview/-/issues/19364](https://gitlab.kitware.com/paraview/paraview/-/issues/19364)

Four solutions :

- Use another GPU (eg: nvidia instead of intel)
- Downgrade your intel driver before 26.20.100.6708
- Upgrage your intel driver after 26.20.100.7528
- use mesa instead : `paraview-mesa paraview`

> I know this issue has been discussed before, but I could not find a solution easily.

Please tell me where did you find a discussion without the above answer so I can update it.

---

<div class="post-metadata">

### Author: ![sidnei.paciornik](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@sidnei.paciornik](https://discourse.paraview.org/u/sidnei.paciornik)
#### Post date: [April 22, 2020, 2:31am UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/3 "2020-04-22T02:31:36Z")

</div>

Dear Mathieu

Thanks for the prompt response. I had seen exactly the information you posted, but was unable to locate it again. Sorry for that.

Still,

1. I don´t have another GPU in this machine
2. I could not find out a way to downgrade the driver
3. The Intel update system says the driver I have is the latest for this board, so I have no idea if I can force an update to a newer driver.
4. I don´t know how to use mesa in Windows 10. If you can point me in the right direction, that would be great.

Thank you again.

---

<div class="post-metadata">

### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [April 22, 2020, 2:45am UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/4 "2020-04-22T02:45:41Z")

</div>

from @cbourcier

> Hi,
> 
> - Download Mesa3d for Windows:  
> [https://github.com/pal1000/mesa-dist-win/releases/](https://github.com/pal1000/mesa-dist-win/releases/)
> - Extract it (either with double-click or right-click 7-zip)
> - In the extraction folder of Mesa, go to x64, select and copy opengl32.dll
> - In the extraction folder of Paraview, go to the bin folder and paste opengl32.dll
> - Double-click on paraview.exe
> 
> Now Paraview should open without error.
> 
> Source: [https://www.salome-platform.org/forum/forum\_9/150542777#337431061](https://www.salome-platform.org/forum/forum_9/150542777#337431061)
> 
> Christophe

@cbourcier : I think this would fit neatly into a TIps and tricks post. I can do it but feel free to do it if you want :).

---

<div class="post-metadata">

### Author: ![sidnei.paciornik](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@sidnei.paciornik](https://discourse.paraview.org/u/sidnei.paciornik)
#### Post date: [April 22, 2020, 1:05pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/5 "2020-04-22T13:05:29Z")

</div>

Thank you again. Unfortunately, I still have some problems.

On the github site it is not obvious which is the correct download between these two  
mesa3d-20.0.4-release-mingw.7z  
mesa3d-20.0.4-release-msvc.7z

I downloaded the second one and followed your instructions. However, when I start Paraview I get the following error.  
“The code execution cannot proceed because libglapi.dll was not found. Reinstalling the program may fix the problem”.

Any other hints?

Thank you again.

---

<div class="post-metadata">

### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [April 24, 2020, 5:49am UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/6 "2020-04-24T05:49:06Z")

</div>

you need to copy the libglapi.dll as well.

However I’ve been playing with it and was not able to obtain anything else than a blackscreen in ParaView.

@cbourcier : which mesa and paraview release were you using exactly ?

---

<div class="post-metadata">

### Author: ![cbourcier](https://discourse.paraview.org/user_avatar/discourse.paraview.org/cbourcier/32/3584_2.png) [@cbourcier](https://discourse.paraview.org/u/cbourcier)
#### Post date: [April 24, 2020, 2:57pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/7 "2020-04-24T14:57:06Z")

</div>

@mwestphal, I used Paraview 5.6.0 and Mesa 18.3.4 (there was no libglapi.dll to copy with this version).

I got Paraview 5.8.0 working with Mesa (18 or 20) by overriding GL version in the command line before starting paraview:

```
set MESA_GL_VERSION_OVERRIDE=4.5
paraview

```

@sidnei.paciornik, does it work for you?

---

<div class="post-metadata">

### Author: ![sidnei.paciornik](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@sidnei.paciornik](https://discourse.paraview.org/u/sidnei.paciornik)
#### Post date: [April 24, 2020, 6:11pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/8 "2020-04-24T18:11:31Z")

</div>

> [@cbourcier](#):
>
> set MESA\_GL\_VERSION\_OVERRIDE=4.5

Hello,

I got it to run following the override command, but then it shows the same GUI problem as before (see attached image).

To make sure I got it right. To follow what you proposed, must I FIRST, copy the opengl32.dll as previously directed by @mwestphal? Should I also copy the libglapi.dll ?

Thank you.!  
[Capture|566x500](https://discourse.paraview.org/uploads/short-url/lBmmP8uQT8965hrDkPfV6g4RmK0.jpeg)

---

<div class="post-metadata">

### Author: ![sidnei.paciornik](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/s/e8c25b/32.png) [@sidnei.paciornik](https://discourse.paraview.org/u/sidnei.paciornik)
#### Post date: [April 24, 2020, 6:27pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/9 "2020-04-24T18:27:31Z")

</div>

Wait!

I copied both opengl32.dll and libglapi.dll from MESA, did the override, and now it seems to be stable.

Let us see if it stays like this.

Thank you @mwestphal and @cbourcier !!

---

<div class="post-metadata">

### Author: ![aminmoosavi80](https://discourse.paraview.org/user_avatar/discourse.paraview.org/aminmoosavi80/32/5152_2.png) [@aminmoosavi80](https://discourse.paraview.org/u/aminmoosavi80)
#### Post date: [October 19, 2020, 2:26pm UTC](https://discourse.paraview.org/t/intel-630-graphics-card-bug/4132/10 "2020-10-19T14:26:58Z")

</div>

I had the same problem and finally it was done by setting up a ubuntu OS on a virtual machine (wmware) .
