# Issue with PV 5.10 with the Python Shell and help()

**URL:** https://discourse.paraview.org/t/issue-with-pv-5-10-with-the-python-shell-and-help/8859
**Category:** ParaView Support
**Tags:** python
**Created:** [January 28, 2022, 9:15pm UTC](https://discourse.paraview.org/t/issue-with-pv-5-10-with-the-python-shell-and-help/8859 "2022-01-28T21:15:24Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![Andy\_Bauer](https://discourse.paraview.org/user_avatar/discourse.paraview.org/andy_bauer/32/5442_2.png) [@Andy\_Bauer](https://discourse.paraview.org/u/Andy_Bauer)
#### Post date: [January 28, 2022, 9:15pm UTC](https://discourse.paraview.org/t/issue-with-pv-5-10-with-the-python-shell-and-help/8859/1 "2022-01-28T21:15:24Z")

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I’m using the PV 5.10.0 installed version from the download site and when I try to use `help()` on anything I get the following:

```auto
Python 3.9.5 (default, Dec 22 2021, 22:21:42) 
[GCC 7.3.1 20180303 (Red Hat 7.3.1-5)] on linux
Type "help", "copyright", "credits" or "license" for more information.
Module readline not available.
>>> help(int)
Traceback (most recent call last):
  File "<stdin>", line 1, in <module>
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/bin/../lib/python3.9/_sitebuiltins.py", line 102, in __call__
    import pydoc
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/pydoc.py", line 458, in <module>
    class Doc:
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/pydoc.py", line 488, in Doc
    def getdocloc(self, object, basedir=sysconfig.get_path('stdlib')):
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/sysconfig.py", line 524, in get_path
    return get_paths(scheme, vars, expand)[name]
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/sysconfig.py", line 514, in get_paths
    return _expand_vars(scheme, vars)
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/sysconfig.py", line 175, in _expand_vars
    _extend_dict(vars, get_config_vars())
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/sysconfig.py", line 564, in get_config_vars
    _init_posix(_CONFIG_VARS)
  File "/home/acbauer/Code/ParaView/ParaView-5.10.0-MPI-Linux-Python3.9-x86_64/lib/python3.9/sysconfig.py", line 430, in _init_posix
    _temp = __import__ (name, globals(), locals(), ['build_time_vars'], 0)
ModuleNotFoundError: No module named '_sysconfigdata__linux_x86_64-linux-gnu'

```

I’m getting similar behavior for the PV 5.9 installed version but not PV 5.8 version.

Note that this is on a RHEL7 machine.

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<div class="post-metadata">

### Author: ![wascott](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/w/8e8cbc/32.png) [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [February 1, 2022, 6:12pm UTC](https://discourse.paraview.org/t/issue-with-pv-5-10-with-the-python-shell-and-help/8859/2 "2022-02-01T18:12:07Z")

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Andy,  
I believe this is [https://gitlab.kitware.com/paraview/paraview/-/issues/21000](https://gitlab.kitware.com/paraview/paraview/-/issues/21000). Mathieu found it, and I just scheduled it.

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 1, 2022, 7:35pm UTC](https://discourse.paraview.org/t/issue-with-pv-5-10-with-the-python-shell-and-help/8859/3 "2022-02-01T19:35:36Z")

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As a work around, just call help again.