# Paraview 5.11.1 Installation Error
**URL:** https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963
**Category:** ParaView Support
**Created:** [April 25, 2023, 7:38pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963 "2023-04-25T19:38:26Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@mabi38](https://discourse.paraview.org/u/mabi38)
#### Post date: [April 25, 2023, 7:38pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/1 "2023-04-25T19:38:26Z")
The installation of Paraview 5.11.1 on Windows 10 ended up with the message ‘The specified account already exists’. I do not know what doesit mean, I never saw this message before, and I already installed a lot of Paraview versions. The installation file I used was ‘ParaView-5.11.1-Windows-Python3.9-msvc2017-AMD64.msi’. Could you give me an advice?
Thank you very much.
Regards
Martin
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### Author:  [@ben.boeckel](https://discourse.paraview.org/u/ben.boeckel)
#### Post date: [April 25, 2023, 7:42pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/2 "2023-04-25T19:42:42Z")
That seems very odd. AFAIK, we do no account manipulations. Is there an error code of some kind along with it?
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### Author:  [@ben.boeckel](https://discourse.paraview.org/u/ben.boeckel)
#### Post date: [April 25, 2023, 7:43pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/3 "2023-04-25T19:43:10Z")
StackOverflow has this: [wix - Windows msi: error 1316: the specified account already exists - Stack Overflow](https://stackoverflow.com/questions/30975371/windows-msi-error-1316-the-specified-account-already-exists)
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### Author:  [@mabi38](https://discourse.paraview.org/u/mabi38)
#### Post date: [April 25, 2023, 8:12pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/4 "2023-04-25T20:12:11Z")
There did not appear any code or explanations.
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### Author:  [@ben.boeckel](https://discourse.paraview.org/u/ben.boeckel)
#### Post date: [April 25, 2023, 8:16pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/5 "2023-04-25T20:16:25Z")
I think the issue is that we don’t change ProductCodes, so all `.msi` installers “conflict” with each other and at most one can exist at a time.
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### Author:  [@mabi38](https://discourse.paraview.org/u/mabi38)
#### Post date: [April 25, 2023, 8:23pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/6 "2023-04-25T20:23:43Z")
So, what can I do?
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### Author:  [@ben.boeckel](https://discourse.paraview.org/u/ben.boeckel)
#### Post date: [April 25, 2023, 8:59pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/7 "2023-04-25T20:59:57Z")
Use the `.zip` packages instead. You can extract them anywhere (but things like the Start Menu entries are manual).
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### Author:  [@mabi38](https://discourse.paraview.org/u/mabi38)
#### Post date: [April 26, 2023, 12:23pm UTC](https://discourse.paraview.org/t/paraview-5-11-1-installation-error/11963/8 "2023-04-26T12:23:00Z")
Thank you for that advice. Now I did it, and it is working. Also I installed ParaView 5.11.0 using the \*.msi file. The installation did not cause any problems.