# Paraview 5.7.0 crashes on Win10x64
**URL:** https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694
**Category:** ParaView Support
**Created:** [February 28, 2020, 11:02am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694 "2020-02-28T11:02:22Z")
**Posts on this page:** 19
**Page:** 1
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [February 28, 2020, 11:02am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/1 "2020-02-28T11:02:23Z")
Dear All,
until this time ParaView 5.7.0 worked well on my PC on win 10 x64 with GeForce GTX950. Yesterday I tried to create some vector field from my simulation results and ParaView crashes immediately after starting whitout any error message.
I checked the event log (sorry for the hungarian text but my OS is hungarian):
```
*A hibát okozó alkalmazás neve: paraview.exe, verzió: 0.0.0.0, időbélyeg: 0x5d8e34bc*
*A hibát okozó modul neve: ucrtbase.dll, verzió: 10.0.18362.387, időbélyeg: 0x4361b720*
*Kivételkód: 0xc0000409*
*Hiba pozíciója: 0x000000000006db8e*
*A hibát okozó folyamat azonosítója: 0x22f4*
*A hibát okozó alkalmazás indításának időpontja: 0x01d5eda76f1c2d35*
*A hibát okozó alkalmazás elérési útja: D:\Programok\ParaView\ParaView-5.7.0-Windows-Python3.7-msvc2015-64bit\bin\paraview.exe*
*A hibát okozó modul elérési útja: C:\WINDOWS\System32\ucrtbase.dll*
*Jelentés azonosítója: 8853ef77-6d8e-4433-bf8e-f41423136028*
*A hibát okozó csomag teljes neve: *
*A hibát okozó csomag relatív alkalmazásazonosítója:*
```
After some searching I installed the 5.8.0 version and the same problem was experienced. Subsequently the NVidia driver was updated to version 26.21.14.4250, but this was not as well a solution.
Please help me, how can I use again the softwe?
Thanks in advance, Feri
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 28, 2020, 11:04am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/2 "2020-02-28T11:04:57Z")
Do you have multiple GPU on your computer ?
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [February 28, 2020, 11:12am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/3 "2020-02-28T11:12:06Z")
On the motherboard (ASUS B150M-A) there is an integrated GPU Intel® HD Graphics, but I did not install any driver for this and it is not visible in the device manager.
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 28, 2020, 11:13am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/4 "2020-02-28T11:13:26Z")
Can you make sure ParaView starts with the nvidia GPU, not the intel chipset ?
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [February 28, 2020, 11:18am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/5 "2020-02-28T11:18:10Z")
In the NVidia console the GeForce card was maintained to ParaView.
Is any other possibilitiy to check this?
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 28, 2020, 11:24am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/6 "2020-02-28T11:24:27Z")
Looks right.
Are you able to run pvpython ?
If so can you (ParaView 5.8.0):
```
./bin/pvpython
info = GetOpenGLInformation()
info.GetVendor()
info.GetVersion()
```
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [February 28, 2020, 11:34am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/7 "2020-02-28T11:34:54Z")
When I run pvpython.exe I can write commands, however there are not defined (I think I made it on a wrong way)…
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 28, 2020, 11:35am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/8 "2020-02-28T11:35:54Z")
my bad, here is the corrected script :
```
from paraview.simple import *
info = GetOpenGLInformation()
info.GetVendor()
info.GetVersion()
```
And you can also try :
```
from paraview.simple import *
Sphere()
Show()
Render()
```
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [February 28, 2020, 11:44am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/9 "2020-02-28T11:44:25Z")
The import worked well, but after the “GetOpenGLInformation()” command I get error and the pvpython immediately closeing…
In case of Show() and Render() I get again the error message.
btw I think the software try to use the NVidia GPU but there is a problem…
Do you have any idea Mathieu?
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 2, 2020, 7:47am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/10 "2020-03-02T07:47:25Z")
I just tried with my Optimus laptop and a GeForce 1050, driver 431.53.
It works without any issue.
What is the version of your NVIDIA driver ? You mentioned 26.21.14.4250, but this looks like an intel driver version, not NVIDIA.
Could you try to run ParaView with the intel chipset instead ?
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [March 2, 2020, 10:01am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/11 "2020-03-02T10:01:59Z")
I checked the NVIDIA driver version in device manager:
Maybe there is a conflict with this driver or it is not applicable? Honestly I don’t want to use the intel chipset beacuse it caused problems with other softwares in the past… Because of this was turned off.
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 3, 2020, 2:40am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/12 "2020-03-03T02:40:52Z")
On the nvidia control panel, you can click on “System Information” to check.
(“Rendzerinformaciok” in your earlier screenshot)
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [March 3, 2020, 6:36am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/13 "2020-03-03T06:36:24Z")
Maybe 442.50?
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 3, 2020, 7:03am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/14 "2020-03-03T07:03:34Z")
442.50 indeed.
It is the last version of the driver.
Could you try ParaView 5.6 ?
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [March 10, 2020, 11:32am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/15 "2020-03-10T11:32:31Z")
Thanks Mathieu,
version 5.6 is working!
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 11, 2020, 2:56am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/16 "2020-03-11T02:56:31Z")
Can you try with ParaView 5.7RC4 ?
[https://www.paraview.org/files/v5.7/RCs/ParaView-5.7.0-RC4-Windows-Python3.7-msvc2015-64bit.zip](https://www.paraview.org/files/v5.7/RCs/ParaView-5.7.0-RC4-Windows-Python3.7-msvc2015-64bit.zip)
That would help us diagnose the issue.
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 11, 2020, 2:56am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/17 "2020-03-11T02:56:54Z")
@utkarsh.ayachit @cory.quammen : this one may be important.
---
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 12, 2020, 5:18am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/18 "2020-03-12T05:18:32Z")
I just tried ParaView 5.8.0 with 442.50 (GeForce 1050Ti) and had no issues at all.
---
### Author:  [@safranyikf](https://discourse.paraview.org/u/safranyikf)
#### Post date: [April 20, 2020, 2:29am UTC](https://discourse.paraview.org/t/paraview-5-7-0-crashes-on-win10x64/3694/19 "2020-04-20T02:29:03Z")
After last NVIDIA update (driver version 445.87) Paraview 5.8.0 works well.