# ParaView Freezes on start - Windows 10
**URL:** https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603
**Category:** ParaView Support
**Tags:** opengl
**Created:** [September 21, 2019, 9:29pm UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603 "2019-09-21T21:29:58Z")
**Posts on this page:** 11
**Page:** 2
### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 30, 2020, 1:34am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/22 "2020-03-30T01:34:23Z")
Please share the bottom part of Help -\> About.
---
### Author:  [@Richard\_Burkon](https://discourse.paraview.org/u/Richard_Burkon)
#### Post date: [March 30, 2020, 9:36am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/23 "2020-03-30T09:36:40Z")
Hi, I can’t click on anything in ParaView. Full screen of program freezes, there is “loading” mouse icon (program doesn’t responding) and after 5 seconds program closes itself.
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 31, 2020, 2:17am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/24 "2020-03-31T02:17:53Z")
Are you able to do the following ?
- Open a terminal
- Navigate to ParaView bin directory
- pvpython.exe
```auto
from paraview.simple import *
info = GetOpenGLInformation()
info.GetVendor()
info.GetVersion()
info.GetRenderer()
```
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### Author:  [@Richard\_Burkon](https://discourse.paraview.org/u/Richard_Burkon)
#### Post date: [March 31, 2020, 9:26am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/25 "2020-03-31T09:26:00Z")
It looks like, that ParaView (or pvpython.exe) doesn’t see any OpenGL installed
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 31, 2020, 9:31am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/26 "2020-03-31T09:31:21Z")
My bad, I forgot a line. See above.
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### Author:  [@Richard\_Burkon](https://discourse.paraview.org/u/Richard_Burkon)
#### Post date: [March 31, 2020, 9:34am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/27 "2020-03-31T09:34:48Z")
Updated screen
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 31, 2020, 10:05am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/28 "2020-03-31T10:05:04Z")
That looks like a bug in Qt. Ideally, you would want to build ParaView yourself with different version of Qt to see if you can reproduce.
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### Author:  [@Richard\_Burkon](https://discourse.paraview.org/u/Richard_Burkon)
#### Post date: [March 31, 2020, 10:16am UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/29 "2020-03-31T10:16:02Z")
Sounds little bit complicated 😄. I rather installed Ubuntu to VirtualBox and I’m using ParaView in Ubuntu (no errors there 🙂). But thanks for your help!
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### Author:  [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [March 31, 2020, 2:51pm UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/30 "2020-03-31T14:51:17Z")
Really sweet trick, @mwestphal. One of us should write it up in Tips and Tricks? You want to do it, or shall I?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 31, 2020, 3:04pm UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/31 "2020-03-31T15:04:58Z")
Please do if you want, but it is already present in ParaView 5.7.0 release notes :
> **[ParaView 5.7.0 Release Notes - Kitware Blog](https://blog.kitware.com/paraview-5-7-0-release-notes/)**
>
> Major changes made since ParaView 5.6.0 are listed in this document. The full list of issues addressed by this release is available here. General Notes ... Read More
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### Author:  [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [March 31, 2020, 3:31pm UTC](https://discourse.paraview.org/t/paraview-freezes-on-start-windows-10/2603/32 "2020-03-31T15:31:38Z")
I think that having this in the 5.7.0 release notes is good enough, and if anyone searches discourse, they should find this topic. Lets not add it to the tips and tricks, as you recommend. Nice feature, by the way!
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