# Paraview Installation problem

**URL:** https://discourse.paraview.org/t/paraview-installation-problem/1270
**Category:** ParaView Support
**Created:** [February 11, 2019, 1:06pm UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270 "2019-02-11T13:06:48Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![martingardener](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/m/e274bd/32.png) [@martingardener](https://discourse.paraview.org/u/martingardener)
#### Post date: [February 11, 2019, 1:06pm UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/1 "2019-02-11T13:06:48Z")

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Hi,

Couldnt find an answer to this one anywhere. I installed Paraview 5.6.0 on windows 7 and when I run it the screen is just black. When I click where the menu should be it does activate drop downs and mouse-over hints appear.

Sounds like a windows problem? Any ideas how to resolve?

Many thanks,

Martin

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### Author: ![cory.quammen](https://discourse.paraview.org/user_avatar/discourse.paraview.org/cory.quammen/32/11193_2.png) [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [February 11, 2019, 4:46pm UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/2 "2019-02-11T16:46:13Z")

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What kind of graphics card is on your system? Is there anything unusual about your setup?

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### Author: ![wascott](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/w/8e8cbc/32.png) [@wascott](https://discourse.paraview.org/u/wascott)
#### Post date: [February 11, 2019, 5:50pm UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/3 "2019-02-11T17:50:30Z")

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And running along the lines of where Cory is going, try updating your graphics drivers to the latest/ greatest? Sometimes default graphics drivers are actually ancient with regards to OpenGL.

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### Author: ![martingardener](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/m/e274bd/32.png) [@martingardener](https://discourse.paraview.org/u/martingardener)
#### Post date: [February 11, 2019, 9:05pm UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/4 "2019-02-11T21:05:51Z")

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Thanks both. Your response is much appreciated as Paraview looks very good for the CFD processing I would like to do. My details are;

My specs (from windows) are Dell Latitude E7450, Intel i7-5600U 2.6GHz, 8Gb RAM, 64 bit Windows 7.

I beleive the graphics are integral to the CPU. There certainly isnt a dedicated graphics card (its a work laptop).

Let me know any other information that would help let me know and many thanks for your response. I will check out the drivers but I think they are up to date.

All the best,

Martin

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### Author: ![martingardener](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/m/e274bd/32.png) [@martingardener](https://discourse.paraview.org/u/martingardener)
#### Post date: [February 13, 2019, 11:34am UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/5 "2019-02-13T11:34:23Z")

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Ok I looked into this more and ParaView 4.4.0 works fine. Its all version of 5 that seem to have this issue.

Many thanks!

Martin

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [February 13, 2019, 11:35am UTC](https://discourse.paraview.org/t/paraview-installation-problem/1270/6 "2019-02-13T11:35:34Z")

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Looks definitelly like an OpenGL issue, since we switched OpenGL requirement between 4.4 and 5.0.0.
