# Paraview not working

**URL:** https://discourse.paraview.org/t/paraview-not-working/5075
**Category:** ParaView Support
**Created:** [August 11, 2020, 6:25am UTC](https://discourse.paraview.org/t/paraview-not-working/5075 "2020-08-11T06:25:25Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![KB92](https://discourse.paraview.org/user_avatar/discourse.paraview.org/kb92/32/10407_2.png) [@KB92](https://discourse.paraview.org/u/KB92)
#### Post date: [August 11, 2020, 6:25am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/1 "2020-08-11T06:25:25Z")

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Hello,  
I have Paraview 5.8.0 installed on my computer with windows 10. It works okay when I am in the office but doesn’t work elsewhere. If I try to use Paraview at home I have to turn off internet and switch my laptop to Airplane mode. Can anyone guide me how I can solve this problem?

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [August 11, 2020, 7:20am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/2 "2020-08-11T07:20:01Z")

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> I have to turn off internet and switch my laptop to Airplane mode.

This does not make much sense.

How is ParaView not working, exactly ?

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### Author: ![KB92](https://discourse.paraview.org/user_avatar/discourse.paraview.org/kb92/32/10407_2.png) [@KB92](https://discourse.paraview.org/u/KB92)
#### Post date: [August 11, 2020, 7:22am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/3 "2020-08-11T07:22:54Z")

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\*It gives a blank screen on opening. \*

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [August 11, 2020, 7:27am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/4 "2020-08-11T07:27:06Z")

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Which version of ParaView are you using exactly ? Where did you download it ?

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### Author: ![KB92](https://discourse.paraview.org/user_avatar/discourse.paraview.org/kb92/32/10407_2.png) [@KB92](https://discourse.paraview.org/u/KB92)
#### Post date: [August 11, 2020, 7:37am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/5 "2020-08-11T07:37:30Z")

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I got the version \*ParaView 5.8.0-Windows-Python3.7-msvc2015-64bit \* from  
[https://www.paraview.org/download/](https://www.paraview.org/download/)

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [August 11, 2020, 8:22am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/6 "2020-08-11T08:22:12Z")

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Did you download the .zip or the .exe file ?

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### Author: ![KB92](https://discourse.paraview.org/user_avatar/discourse.paraview.org/kb92/32/10407_2.png) [@KB92](https://discourse.paraview.org/u/KB92)
#### Post date: [August 11, 2020, 8:23am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/7 "2020-08-11T08:23:29Z")

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_.exe file._

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [August 11, 2020, 8:25am UTC](https://discourse.paraview.org/t/paraview-not-working/5075/8 "2020-08-11T08:25:15Z")

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Can you try with the .zip file ?