# Paraview on Win 11, cannot find a reader for VTU
**URL:** https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226
**Category:** ParaView Support
**Created:** [November 10, 2023, 4:11am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226 "2023-11-10T04:11:58Z")
**Posts on this page:** 19
**Page:** 1
### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 4:11am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/1 "2023-11-10T04:11:58Z")
Hi ParaView community,
I have the latest version of ParaView installed on win 11, and it says ‘unable to find a reader for VTU file’. My files are in VTU format. Can you help me with this please?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 7:50am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/2 "2023-11-10T07:50:00Z")
> [@zj519](#):
>
> ‘unable to find a reader for VTU file’
Where does it say that ?
Did you try using the File → Open menu of ParaView ?
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 8:03am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/3 "2023-11-10T08:03:07Z")
Hi Mathieu,
Thanks for your kind reply!
Yes, I used File —\> Open, then got a pop up like this:
I’m trying to open a file in VTU format.
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 8:09am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/4 "2023-11-10T08:09:39Z")
Your file is probably incorrectly formated, please share it here.
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 8:16am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/5 "2023-11-10T08:16:56Z")
The file is too large to share here, please download from the google drive link
> **[12t3.vtu](https://drive.google.com/file/d/12TOlu2J8ipq5VwQPIPbGnwjIh_IbhTDA/view?usp=sharing)**
>
> Google Drive file.
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 8:36am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/6 "2023-11-10T08:36:15Z")
I have no problem opening your file with ParaView 5.11.1
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 8:39am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/7 "2023-11-10T08:39:38Z")
It’s strange but I’m glad that the file is working on your machine.
Can it be the installation problem? Can you walk me through the installation process of ParaView please?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 8:52am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/8 "2023-11-10T08:52:47Z")
- [https://www.paraview.org/download/](https://www.paraview.org/download/)
- download a .zip version
- Extract the archive somewhere
- Double click on paraview.exe in the extracted folder
- Open your file
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 9:09am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/9 "2023-11-10T09:09:52Z")
where’s the ParaView.exe located?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 9:36am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/10 "2023-11-10T09:36:05Z")
just scroll down to the `p` letter ?
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 9:37am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/11 "2023-11-10T09:37:35Z")
I dont think so? it stopped at letter j
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 9:40am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/12 "2023-11-10T09:40:01Z")
also the searching gives no result?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 9:40am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/13 "2023-11-10T09:40:43Z")
Please download the correct ParaView package:
[https://www.paraview.org/paraview-downloads/download.php?submit=Download&version=v5.11&type=binary&os=Windows&downloadFile=ParaView-5.11.2-Windows-Python3.9-msvc2017-AMD64.zip](https://www.paraview.org/paraview-downloads/download.php?submit=Download&version=v5.11&type=binary&os=Windows&downloadFile=ParaView-5.11.2-Windows-Python3.9-msvc2017-AMD64.zip)
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 10:00am UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/14 "2023-11-10T10:00:19Z")
Thanks, now I can open the file successfully!
I’m trying to do a slice view on plane x=0,y=0,z=1, and paraview crashed. Can you try on your machine please?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 12:54pm UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/15 "2023-11-10T12:54:24Z")
I confirm there is an issue with this particular dataset, please open an issue: [https://gitlab.kitware.com/paraview/paraview/-/issues](https://gitlab.kitware.com/paraview/paraview/-/issues)
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 1:07pm UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/16 "2023-11-10T13:07:11Z")
Thanks for checking! I have other vtu files which causes slice view to crash too. Shall I upload all the files when opening an issue?
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### Author:  [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [November 10, 2023, 1:08pm UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/17 "2023-11-10T13:08:28Z")
They must have somthing in common, but the more the better.
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 10, 2023, 1:19pm UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/18 "2023-11-10T13:19:15Z")
Thanks a lot for your help! I’ve created issue #22370
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### Author:  [@zj519](https://discourse.paraview.org/u/zj519)
#### Post date: [November 11, 2023, 6:29pm UTC](https://discourse.paraview.org/t/paraview-on-win-11-cannot-find-a-reader-for-vtu/13226/19 "2023-11-11T18:29:47Z")
Hi Mathieu,
Paraview slice view on normal plane (x=0,y=0,z=1) worked once just now. But when I restarted the program to try again, the crashing issue happened again.