# Troubleshooting with Windows 11
**URL:** https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689
**Category:** ParaView Support
**Created:** [May 26, 2022, 1:53pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689 "2022-05-26T13:53:38Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@inssn](https://discourse.paraview.org/u/inssn)
#### Post date: [May 26, 2022, 1:53pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/1 "2022-05-26T13:53:38Z")
Hi everyone!
I am having problems when using Paraview. I was using it and some hours later it is not working anymore. When I run the application the paraview window shows but vanishes one second later, like it was not able to open de app. I uninstalled and installed again but it didn’t work. I am trying with paraview 5.10.1 and 5.9.1 versions that I have installed using the .exe and my OS is Windows 11 Home.
Any idea?
Thanks in advance!
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### Author:  [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [May 26, 2022, 3:53pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/2 "2022-05-26T15:53:31Z")
Welcome to ParaView @inssn! Sorry to hear about this trouble.
Could you try the following and report back whether it helps:
From the Edit menu, select Reset to Default Settings and restart ParaView.
Does that help?
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### Author:  [@inssn](https://discourse.paraview.org/u/inssn)
#### Post date: [May 26, 2022, 4:08pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/3 "2022-05-26T16:08:19Z")
Hi Cory,
thanks for your quick answer. I can’t click on the menu because it closes so fast.
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### Author:  [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [May 26, 2022, 5:09pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/4 "2022-05-26T17:09:08Z")
Right, sorry. In that case, ParaView settings files are stored in `:\Users\\AppData\Roaming\ParaView` on Windows 10. I’m not sure if Microsoft changed that in 11. Delete the files in there and start ParaView again.
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### Author:  [@inssn](https://discourse.paraview.org/u/inssn)
#### Post date: [May 27, 2022, 7:58am UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/5 "2022-05-27T07:58:42Z")
Hi Cory!
Yes, it keeps the same path in Windows11 too!
But I tried it and I’m still having the same problem
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### Author:  [@inssn](https://discourse.paraview.org/u/inssn)
#### Post date: [May 28, 2022, 10:04am UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/6 "2022-05-28T10:04:18Z")
@cory.quammen this is the window before closing.
I was wondering if it could be sth related to a Windows automatic update of graphic drivers because Paraview suddenly stopped working when I put my laptop on sleep mode and after turning it on the scale of my desktop was different from before
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### Author:  [@inssn](https://discourse.paraview.org/u/inssn)
#### Post date: [May 30, 2022, 6:51am UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/7 "2022-05-30T06:51:07Z")
Hi @cory.quammen, it worked after windows update
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### Author:  [@cory.quammen](https://discourse.paraview.org/u/cory.quammen)
#### Post date: [May 30, 2022, 2:00pm UTC](https://discourse.paraview.org/t/troubleshooting-with-windows-11/9689/8 "2022-05-30T14:00:37Z")
Great! Thanks for following up. Now we’ll have suggestions if others face this same issue.