# Weird display resolution

**URL:** https://discourse.paraview.org/t/weird-display-resolution/3035
**Category:** ParaView Support
**Created:** [November 25, 2019, 5:26am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035 "2019-11-25T05:26:33Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![K-Wone](https://discourse.paraview.org/user_avatar/discourse.paraview.org/k-wone/32/3202_2.png) [@K-Wone](https://discourse.paraview.org/u/K-Wone)
#### Post date: [November 25, 2019, 5:26am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/1 "2019-11-25T05:26:33Z")

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# Description

The display resolution of the GUI changed when I was following up the official tutorial to load and render an ex2 file named _disk\_out\_ref.ex2_. Every time I hit the _Apply_ button, things goes weired.

- Elements of the GUI goes larger
- Toolbars are missing
- The render view overlaps with other windows

 ![image](https://discourse.paraview.org/uploads/default/original/2X/b/bd997cd627e7a9659f5c1dbc8dd12d34c01c42bb.png)

And interestingly enough, I can still check boxes if I can remember their real locations. It seems that the original GUI is covered by an image.

 ![image](https://discourse.paraview.org/uploads/default/original/2X/5/55206c5855ef8c8efcece833d252904012c9af76.png)

# Environment

Version: ParaView-5.7.0-Windows-Python3.7-msvc2015-64bit.exe  
OS: Windows 10 1909 (18363.476)

> P.S. I successfully tested the same installer on two other PCs (Win10 1903 and 1909).

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### Author: ![Kenichiro-Yoshimi](https://discourse.paraview.org/letter_avatar_proxy/v4/letter/k/ecc23a/32.png) [@Kenichiro-Yoshimi](https://discourse.paraview.org/u/Kenichiro-Yoshimi)
#### Post date: [November 25, 2019, 6:05am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/2 "2019-11-25T06:05:41Z")

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This is a known issue with Intel graphics and specific driver versions.  
[https://gitlab.kitware.com/paraview/paraview/issues/19364](https://gitlab.kitware.com/paraview/paraview/issues/19364)

For me, the solution to this problem is to downgrade the intel hd driver.

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### Author: ![K-Wone](https://discourse.paraview.org/user_avatar/discourse.paraview.org/k-wone/32/3202_2.png) [@K-Wone](https://discourse.paraview.org/u/K-Wone)
#### Post date: [December 7, 2019, 7:04am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/3 "2019-12-07T07:04:44Z")

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It worked! Thanks!  
I just upgraded my driver to 26.20.100. **6913** last month. The upgrades are managed by Lenovo Vantage so I have no idea how to downgrade the driver. I installed version 26.20.100.6709 which overwrote the existing one and paraview now works fine.

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### Author: ![Jose\_Alves](https://discourse.paraview.org/user_avatar/discourse.paraview.org/jose_alves/32/3229_2.png) [@Jose\_Alves](https://discourse.paraview.org/u/Jose_Alves)
#### Post date: [March 20, 2020, 2:07am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/4 "2020-03-20T02:07:24Z")

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Dell XPS 13 w/ Intel HD Graphics 620 + Windows 10 + Paraview 5.8

Upgraded to 26.20.100.7528  
old driver was 26.20.100.6951

Problem still persists !

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [March 20, 2020, 2:13am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/5 "2020-03-20T02:13:20Z")

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Make sure to reboot.  
If problem still persist, upgrade further, or use mesa, or use another GPU.

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### Author: ![otaolafr](https://discourse.paraview.org/user_avatar/discourse.paraview.org/otaolafr/32/3595_2.png) [@otaolafr](https://discourse.paraview.org/u/otaolafr)
#### Post date: [April 27, 2020, 11:45am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/6 "2020-04-27T11:45:09Z")

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hello kenichiro, to which version have you downgrade?  
best regards

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### Author: ![mwestphal](https://discourse.paraview.org/user_avatar/discourse.paraview.org/mwestphal/32/17_2.png) [@mwestphal](https://discourse.paraview.org/u/mwestphal)
#### Post date: [April 28, 2020, 3:50am UTC](https://discourse.paraview.org/t/weird-display-resolution/3035/7 "2020-04-28T03:50:16Z")

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Issue is present between: 26.20.100.6708 \<= intel driver \< 26.20.100.7528
