PV 5.9.1 Will Not Launch on Windows 10

[natetron (Nate B)]

After what appears to be a successful installation of PV 5.9.1, when I attempt to launch the software, I see the following windows for only about 1 second before they disappear.

I’m running Windows 10 Enterprise with an NVIDIA Quadro RTX A4000 w/8GB GDDR6 video card. Any ideas for resolving this?

[mwestphal (Mathieu Westphal (Kitware))]

Can you try with pv 5.10 ?

[natetron (Nate B)]

Same result.

[cory.quammen (Cory Quammen (Kitware))]

Make sure your NVIDIA card is being used for ParaView. You should be able to set this in the NVIDIA control panel.

[natetron (Nate B)]

I set PV to use the “High performance NVIDIA processor” in the NVIDIA control panel, but I get the same result. I added both PV 5.9.1 and 5.10…same result. Is there some type of log file that would indicate what specifically causes the crash?

[mwestphal (Mathieu Westphal (Kitware))]

Try recovering OpenGL info using pvpython:

Recover OpenGL Informations from pvpython

The OpenGL informations, visible in Help → About dialog, are not easily recoverable in pvpython yet. Here is how to do it. On ParaView 5.6 and earlier versions: import vtk as VTK openGLInfo=VTK.vtkPVOpenGLInformation() session=servermanager.vtkSMProxyManager.GetProxyManager().GetActiveSession() session.GatherInformation(session.CLIENT, openGLInfo, 0) openGLInfo.GetVendor() openGLInfo.GetVersion() openGLInfo.GetRenderer() openGLInfo.GetCapabilities() On ParaView 5.7.X : openGLInfo=serverman…

[natetron (Nate B)]

This matter has been resolved. Turned out to be a conflict with an outdated Sentinel HASP driver related to different software. Once that driver was updated, PV started working for me. Thank you.