currently, I’m running the latest 5.12.0 in client/server setup. After connecting the client to the server. if I click help/about to see details, it abruptly closes the session and in the server, it says segmentation fault.
Alternatively, you can always try 5.12.0-RC3. Be sure to use this on both client and server.
I have seen this before when the server side Python is bad or mismatched. Everything runs fine until you do a Help/About (or Programmable filter or somesuch). Help/About loads the server side Python, which then crashes.
YOU create the log. You state you are remote server, I assume running pvserver in parallel. How do you launch the parallel job? If its qsub, there are arguments to write output and errors to files.
If I had do speculate on a possible cause of your problem, are you setting PYTHONPATH? This may be overriding the default in the Kitware build. Other than that, I have no idea…