Weird display resolution

ParaView Support
1

Description

The display resolution of the GUI changed when I was following up the official tutorial to load and render an ex2 file named disk_out_ref.ex2. Every time I hit the Apply button, things goes weired.

  • Elements of the GUI goes larger
  • Toolbars are missing
  • The render view overlaps with other windows

image
image1905×980 80 KB

And interestingly enough, I can still check boxes if I can remember their real locations. It seems that the original GUI is covered by an image.

image

Environment

Version: ParaView-5.7.0-Windows-Python3.7-msvc2015-64bit.exe
OS: Windows 10 1909 (18363.476)

P.S. I successfully tested the same installer on two other PCs (Win10 1903 and 1909).

2

This is a known issue with Intel graphics and specific driver versions.
https://gitlab.kitware.com/paraview/paraview/issues/19364

For me, the solution to this problem is to downgrade the intel hd driver.

3

It worked! Thanks!
I just upgraded my driver to 26.20.100.6913 last month. The upgrades are managed by Lenovo Vantage so I have no idea how to downgrade the driver. I installed version 26.20.100.6709 which overwrote the existing one and paraview now works fine.

1 Like
4

Dell XPS 13 w/ Intel HD Graphics 620 + Windows 10 + Paraview 5.8

Upgraded to 26.20.100.7528
old driver was 26.20.100.6951

Problem still persists !

5

Make sure to reboot.
If problem still persist, upgrade further, or use mesa, or use another GPU.

6

hello kenichiro, to which version have you downgrade?
best regards

7

Issue is present between: 26.20.100.6708 <= intel driver < 26.20.100.7528